Apply Here For Customer Care Job At UNC Enterprises
UNC Enterprises is an organization that
is into quality building materials, both
construction and general goods and
services.
We are seeking to recruit dynamic, vibrant, passionate and aggressive individuals to fill this role:
Job Title: Customer Care
Representative
Location: Lagos
Job Description:
Serves customers by providing product
and service information; resolving
product and service problems.
Maintains financial accounts by
processing customer adjustments.
Recommends potential products or
services to management by collecting
customer information and analyzing
customer needs.
Prepares product or service reports by
collecting and analyzing customer
information.
Contributes to team effort by
accomplishing related results as
needed.
Opens customer accounts by recording
account information.
Maintains customer records by updating account information.
Resolves product or service problems by
clarifying the customer’s complaint;
determining the cause of the problem;
selecting and explaining the best
solution to solve the problem;
expediting correction or adjustment
following up to ensure resolution.
Attracts potential customers by answering product an service questions;
suggesting information about other
products and services.
Qualifications and Skills
Minimum of OND in related field.
Customer Service, Product Knowledge,
Quality Focus, Problem Solving, Market
Knowledge, Documentation Skills,
Listening, Phone Skills, Resolving
Conflict,
Analyzing Information , Multi-tasking.
Method of Application
Interested and qualified candidates
should send their CV’s to: info@unc-
enterprises.com
Application Closing Date: 7th July,
2015
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